CloudCare Managed Cloud
The cloud has changed the way we work. From enterprises to startups, hardware is now more flexible, efficient and affordable. As a result of these new benefits, the need for expert, professional management and systems administration is even greater than before.
Positive Internet's legendary managed service is now available on your favorite cloud platform. Positive's CloudCare and CloudCare VIP services help you get the most out of virtualization and cloud services without the worry.
With CloudCare you get a real, live human cloud that you can talk to and who will help to support all your projects in the faceless, stateless technical cloud.
We already managed numerous enterprise projects on own public PosiCloud as well as the largest cloud computing platforms such as AWS. Companies large and small, no matter where their hardware is, rely on Positive's human cloud of professional, passionate, experienced and expert Linux engineers to look after their mission critical cloud servers.
Contact us today to learn how CloudCare can transform the way you use the cloud.
SERVICE LEVELS
CloudCare
Have some sys admin knowledge in house but realize the demands and poor use of your internal resources it is to carefully manage backups, respond 24/7 to monitoring and all the other necessary tasks just to keep your servers secure and running as they should? Then Cloud Care is right for you.
CloudCare gives you 24/7 phone and email access to our expect Linux sys admins who make sure your system is backed up; setup and manage monitoring including URL content, port, ping, resource utilization and any custom monitoring; manage scaling; and provide proactive OS and LAMP stack security updating and patching.
CloudCare VIP
Save even more time and money by choosing CloudCare VIP: Positive Internet's VIP Fully Managed Hosting for the cloud. You'll receive service far beyond what you expect from a traditional vendor/customer relationship. We form a meaningful partnership with you and ensure you receive an all-inclusive level of service from your VIP team.
Your CloudCare VIP team takes full ownership of all your cloud servers ensuring all the networking, configuration, performance, security, etc. all just work. We'll monitor your server and proactively fix things when they go wrong, even 3am on New Years Day.
Need help investigating a code error? Our team jumps in, gets their hands dirty and helps you with the forensics. Performance issues? We'll find the right solution, whether advanced caching, load balancing, etc., and implement it asap. We'll keep with the spirit of free and open software and transparently manage your server configurations with tools like Puppet and Chef so that you always have access to your configuration repository. We're good.
Also, included with your CloudCare VIP Fully Managed Service are mission critical essentials such as fully managed, long-term and offsite backups for the ultimate in protection and disaster recovery. An SSL certificate is included with every VIP server for the ultimate in security. Everything setup, configured, and managed by your team of experts so that your IT just works.
Is your project on the cutting edge or using a non-standard environment? No problem. Your CloudCare VIP team lives and breathes Linux and gladly provides expert full OS and App level managed service and support on whatever platform is best for your project-very unlike the other so-called managed services that force you to use certain software or certain versions.
Full migration assistance is provided, both coming and going, at no additional cost to make sure that right from day one you are worry free and your servers just work.
Have compliance needs? Your CloudCare VIP team has years of experience in hosting PCI DSS Level 1 complaint projects for global financial firms in our SAS 70 Type II (now SSAE 16) date centers. We have your back through the whole process. We're happy to meet with you and your auditors and consultants and make sure that everything server side, once again, just works. All in all, we make compliance as painless as possible.