The Positive Internet Company is a world-leader in free and open source technologies. Our clients include household names who rely on our team and first-class infrastructure for their complete Internet presence.
Read any company's website and they proclaim their "commitment" to "customer satisfaction" and the "philosophy" that underpins their business. Surely nobody is convinced by this shallow corporate-speak especially when the reality is alienating call-queues and unresponsive support. We hate this. Our company's motto of "we're good" sums up our approach to everything we do more than any long-winded "mission statement" ever could.
We've been doing this as long as anybody. One of our directors published one of the very first books introducing the public to the Internet back in 1993. So you won't find another hosting company with deeper roots than ours. In our time, we've helped Ricky Gervais into the record books, made sure major elections ran without a hitch, provided interactive services for some of the world's biggest broadcasters and helped pioneer HSBC's Internet presence.
We operate only in the world's leading data centers. Our flagship hub is inside the famous telecommunication landmark, 60 Hudson Street in Manhattan. At every Positive data center, here in the US or if you were to select one of our European points of presence, we make sure that you get the very best in connectivity, bandwidth, hardware, security and support, all backed by an open, clear, plain-English service level agreement guaranteeing you what was promised. No slight of hand or mystery locations here--we're open, we're upfront and we're good.
Free as in freedom
When we started out, many wrote-off Linux and associated software as geek toys. We, on the other hand, took this liberating and pioneering platform seriously. Since day one, we've devoted ourselves exclusively to honing our expertise with free and open technology. This means we've assembled a team deeply embedded in the very communities that produce the software our clients use every day. Our expertise goes beyond mere "certification" and check boxes: whichever of the many free and open software applications you choose to use, there's a good chance one of our team is involved in its actual development. Other companies simply cannot match our depth and breadth of knowledge when it comes to the agile technologies powering the Internet's most popular and important sites.
Simply put, no call queues, no low-level call centres and a team hand-picked not just for their technical brilliance but their flexible understanding of your needs. When you want help, you'll speak directly to the engineers who can give it there and then. You won't be burdened by obfuscated escalation procedures or officious "we don't support that version" jobsworthiness. We revel in our dialogue with you and we measure our success by how our clients thrive.
We chose the name The Positive Internet Company because we are genuinely enthused by what the Internet continues to offer business and society. We are excited by using technology in ways others have yet to even imagine. We channel this excitement into providing the best hosting and management packages in the industry. We are determined that our clients never have cause to complain because bandwidth is limited or support mails are left unanswered. We are keenly aware that "getting the sale" is nowhere near sufficient in running a successful company: gaining market share is one thing; keeping it is another altogether. It is in this respect that we have an almost obsessive zeal.
How we can help you
No matter what your hosting need, we probably have a product and service to match: Managed Hosting, Managed Services, Highest Availability Server Clusters, Dolphin Dedicated Servers and Shared Hosting. We also offer training and consulting on how to get the most out of free and open source software. If you have any questions, contact us and a real, helpful person will talk with you.